DATA PRIVACY.
This website is operated by Opel Automobile GmbH (‘Opel’) and hostet in Germany. Opel Automobile GmbH has its registered office at Bahnhofsplatz, 65423 Rüsselsheim, Germany.
Please read this data privacy and cookie policy carefully before using this website. It explains how we handle your personal data and how we use cookies. By using this website, you accept these terms in full.
1. Personal data that we may collect, process, and use
Opel Automobile GmbH respects the confidentiality of your personal data and the privacy of every individual who visits this website. We collect and process various types of personal data via this website.
This includes:
- Information you provide us with to use our services and our websites, for example, name, e-mail address
- Information collected using cookies
This website may contain links to other Opel websites or third-party websites such as Opel dealers, authorized workshops, other associated companies, or social media websites. If you click a link to another Opel website or a third-party website, please note that these websites have their own data privacy policies. Please read the data protection policies of these providers very carefully.
Please be aware that Opel cannot accept any responsibility or liability for third-party websites.
2. Collection and use of personal and non-personal data
If you provide Opel with personal data, we store and process this information to administer your requests and contact you based on your contact preferences. We may also ask you to complete surveys that we use for Opel-related marketing, market and opinion research purposes, although you do not have to respond to them.
If personal data is transferred to countries outside of the European Economic Area (EEA) for processing (for example, for technical storage and processing by a data processing service provider in the U.S.), this is done in accordance with the legal regulations on the protection of personal data. Unfortunately, data transmission over the Internet cannot be totally secure. Although we do our best to protect any personal data that you submit, we cannot guarantee the security of personal data submitted to our site. If a data transfer takes place, your data will be exclusively transferred via a secure server.
We will not sell your personal data or share it with third parties for independent use without any prior notification or without your consent.
We will only contact you by electronic means only if you have consented to this.
We automatically collect and store information in log files on your computer in order to optimize this site in terms of system performance, usability, and providing useful information about our products and services. This includes your Internet Protocol (IP) address, browser type and language setting, operating system, and the date/time stamp. This information is statistical data about our users’ browser actions and patterns.
We use this information to operate the site efficiently and learn more about user behavior on the website, analyze trends, and gather demographic data on our user community. The information collected may also be used for marketing purposes, advertising campaigns, and for communication purposes (for example, to optimize the user experience).
If we combine non-personal information with personal information, the combined information will be treated as personal data for as long as it remains combined.
3. Use of cookies
Opel Automobile GmbH may use cookies on this website as well as in email notifications, advertisements, and interactive applications in order to continuously optimize our services.
What are cookies?
Cookies are text files usually consisting of letters and numbers that are placed on your computer when you visit certain websites. We use cookies to make parts of the website work, to provide you with the best possible experience, and to learn how to improve our website and the service we offer.
Some cookies are essential for the site to function and we enable these cookies automatically when you visit the site. Some cookies allow us to provide the services and features that are most likely to meet your needs, and to customize our service to make your experience easier and quicker.
What kind of cookies does this site use?
Cookies are grouped into the following categories:
- Performance cookies
- Functionality cookies
Performance cookies
Performance cookies collect information about how you use our website. They help us improve how our website works, understand what areas of our website are of most interest to our customers, and learn about the effectiveness of our advertising campaigns. All this helps us bring you the best possible experience when visiting our website.
We use performance cookies to:
- Provide statistics about how our website is used
- See how effective our advertising campaigns are
- Help us improve our website by looking at popular customer journeys.
Some of these cookies (third-party cookies) are provided by approved third parties, but we don’t allow third parties to use the cookies for any purpose other than those listed above.
Functionality cookies
Functionality cookies are stored on your computer or device in-between browser sessions. They are used to remember settings or preferences to help improve your experience next time you visit our site.
We use functionality cookies to:
- Pre-select the user’s preferred language version/plant view on opelclubbetreuung.com
4. Tracking and analysis
Opel uses the Analytics software from Piwik, among others, in order to permanently optimize marketing communications. This analytics software makes it possible to track online usage patterns in terms of time, geographic origin, and use of the website. The information is collected using Web beacons and/or cookies. The information collected is anonymized and is not linked with personal data. All information required for the analysis is stored in the U.S. on servers operated in Germany. Opel does not share this information with third parties for independent use. If you do not agree to the analysis of your data, please uncheck the box below.
5. Enabling and disabling cookies and other technologies
The ‘Help’ menu on the browser menu bar will direct you on how to prevent your browser from accepting new cookies, configure your browser to tell you when you receive a new cookie, or how to fully disable cookies.
We do recommend that cookies are enabled for our site. Disabling all cookies will mean certain core features will not be available. Visit www.allaboutcookies.org to learn more about cookies.
6. Right to information on your personal data, correction, blocking, or deletion
You are entitled to request information at any time about the data stored about you, the origin of the data, its recipients, the purpose for which it is stored, as well as persons and offices to whom we regularly transmit your data. Furthermore, you have the right to request the correction, blocking, or deletion of your data.
If you have already submitted personal data and would like to know whether and what personal data we have stored about you or if you would like information regarding the use of your data or the correction, blocking, or deletion of your data, e-mail the Opel Automobile GmbH Opel Post Editorial Office at auskunft@opel-club-betreuung.de.
7. Right of objection
You may object to the use and processing of your personal data for advertising as well as market and opinion research purposes at any time and with effect for the future by e-mailing Opel Automobile GmbH at auskunft@opel-club-betreuung.de.
8. Changes to the data privacy policy
Any changes we may make to our data privacy policy in the future will be posted on the website. Consult this site from time to time for any additions or changes to our data privacy policy.
9. Contacting us
If you have any questions, comments, or requests regarding this data privacy policy, you can contact at:
Opel Automobile GmbH
Bahnhofsplatz
65423 Rüsselsheim
Germany
Data privacy e-mail: Datenschutz@de.opel.com
Customer service:
Monday to Friday: 9.00 to 16.00 CET
E-Mail: kontakt@opel-club-betreuung.de
